Frequently Asked Questions

COVID-19: A quick guide for parents/guardians

What to do if… Action required Back to swimming…
… my child has COVID-19 symptoms
  • Swimmer should not attend swimming lesson
  • Swimmer should get a test
  • Whole household self-isolates whilst awaiting test result
  • Inform Splash Swim School about test results
… when swimmer’s test comes back negative and symptom free for 48 hours
… my child tests positive for COVID-19
  • Swimmer should not attend swimming lesson
  • Swimmer self-isolates for at least 10 days from when symptoms started, or from day of test if no symptoms
  • Inform Splash Swim School about test results
  • Whole household self-isolates for 14 days from when symptoms started, or from day of test if no symptoms (even if they test negative during the 14 day period)
… when swimmer feels better and has been without a fever for 48 hours.

They can return to swimming after 10 days even if they have a cough or loss of smell/taste. These symptoms can last for several weeks once the infection has gone

… somebody in my household has COVID-19 symptoms
  • Swimmer should not attend swimming lesson
  • Household member with symptoms should get a test
  • Whole household self-isolates whilst awaiting test result
  • Inform Splash Swim School about test results
… when household members test is negative and swimmer does not have COVID-19 symptoms
… somebody in my household has tested positive for COVID-19
  • Swimmer should not attend swimming lesson
  • Whole household self-isolates for 14 days from when symptoms started, or from day of test if no symptoms (even if someone tests negative during the 14 day period)
… when swimmer has completed 14 days of self-isolation, even if they test negative during this period
… NHS Test and Trace has identified my child as a ‘close contact’ of someone with symptoms or confirmed COVID 19
  • Swimmer should not attend swimming lesson
  • Swimmer self-isolates for 14 days (as advised by NHS Test and Trace), even if they test negative during the 14 day period
  • The rest of the household does not need to self-isolate unless they are also a ‘close contact’
… when swimmer has completed 14 days of self-isolation, even if they test negative during this period
… my child has been sent home from school because someone in their class/year group has tested positive for COVID-19
  • Swimmer should not attend swimming lesson
  • Swimmer self-isolates for 14 days (as advised by NHS Test and Trace), even if they test negative during the 14 day period
  • The rest of the household does not need to self-isolate unless they are also a ‘close contact’
… when swimmer has completed 14 days of self-isolation, even if they test negative during this period
… another child in the household has been sent home from school because someone in their class/year group has tested positive for COVID-19
  • Swimmer should attend swimming lesson unless anyone else in the household is showing COVID-19 symptoms
  • The rest of the household does not need to self-isolate unless they are also a ‘close contact’
… N/A
… we/my child has travelled and has to self-isolate as part of a period of quarantine
  • Swimmer should not attend swimming lesson
  • Swimmer self-isolates for 14 days, even if they test negative during the 14 day period
… when the quarantine period of 14 days has been completed, even if they test negative during the 14 day period
… we have received advice from a medical/official source that my child must resume shielding
  • Swimmer should not attend swimming lesson
  • Inform Splash Swim School
  • Swimmer should shield until you are informed otherwise by your medical/offical source
… when you have been informed by your medical/offical source that your swimmer can return to activities

COVID-19: A quick guide for parents/guardians

What to do if… Action required Back to swimming…
… my child has COVID-19 symptoms
  • Swimmer should not attend swimming lesson
  • Swimmer should get a test
  • Whole household self-isolates whilst awaiting test result
  • Inform Splash Swim School about test results
… when swimmer’s test comes back negative and symptom free for 48 hours
… my child tests positive for COVID-19
  • Swimmer should not attend swimming lesson
  • Swimmer self-isolates for at least 10 days from when symptoms started, or from day of test if no symptoms
  • Inform Splash Swim School about test results
  • Whole household self-isolates for 14 days from when symptoms started, or from day of test if no symptoms (even if they test negative during the 14 day period)
… when swimmer feels better and has been without a fever for 48 hours.

They can return to swimming after 10 days even if they have a cough or loss of smell/taste. These symptoms can last for several weeks once the infection has gone

… somebody in my household has COVID-19 symptoms
  • Swimmer should not attend swimming lesson
  • Household member with symptoms should get a test
  • Whole household self-isolates whilst awaiting test result
  • Inform Splash Swim School about test results
… when household members test is negative and swimmer does not have COVID-19 symptoms
… somebody in my household has tested positive for COVID-19
  • Swimmer should not attend swimming lesson
  • Whole household self-isolates for 14 days from when symptoms started, or from day of test if no symptoms (even if someone tests negative during the 14 day period)
… when swimmer has completed 14 days of self-isolation, even if they test negative during this period
… NHS Test and Trace has identified my child as a ‘close contact’ of someone with symptoms or confirmed COVID 19
  • Swimmer should not attend swimming lesson
  • Swimmer self-isolates for 14 days (as advised by NHS Test and Trace), even if they test negative during the 14 day period
  • The rest of the household does not need to self-isolate unless they are also a ‘close contact’
… when swimmer has completed 14 days of self-isolation, even if they test negative during this period
… my child has been sent home from school because someone in their class/year group has tested positive for COVID-19
  • Swimmer should not attend swimming lesson
  • Swimmer self-isolates for 14 days (as advised by NHS Test and Trace), even if they test negative during the 14 day period
  • The rest of the household does not need to self-isolate unless they are also a ‘close contact’
… when swimmer has completed 14 days of self-isolation, even if they test negative during this period
… another child in the household has been sent home from school because someone in their class/year group has tested positive for COVID-19
  • Swimmer should attend swimming lesson unless anyone else in the household is showing COVID-19 symptoms
  • The rest of the household does not need to self-isolate unless they are also a ‘close contact’
… N/A
… we/my child has travelled and has to self-isolate as part of a period of quarantine
  • Swimmer should not attend swimming lesson
  • Swimmer self-isolates for 14 days, even if they test negative during the 14 day period
… when the quarantine period of 14 days has been completed, even if they test negative during the 14 day period
… we have received advice from a medical/official source that my child must resume shielding
  • Swimmer should not attend swimming lesson
  • Inform Splash Swim School
  • Swimmer should shield until you are informed otherwise by your medical/offical source
… when you have been informed by your medical/offical source that your swimmer can return to activities

Who are our swimming instructors?

  • We have an excellent team of experienced instructors.
  • All our instructors are DBS checked.
  • All our instructors follow the Swim England Learn to Swim Programme.

How many SWIMMERS in a class?

  • We have an average of 7 swimmers with an instructor on the poolside.

How do I pay or re-enrol for lessons?

  • Payments are made a term in advance via Chip & Pin (cash/cheque are also accepted).
  • Should you need to change the time or day of lessons please contact us.

How much do lessons cost?

  •  
  • Please contact us directly for lesson prices.
  • If a swimmer joins mid-way through a course, payment is made for the remainder of the course.

Do lessons run all year round?

Lessons are term time only in accordance with Hertfordshire schools.

WHAT IS YOUR POLICY ON PHOTOGRAPHING MY CHILD?

In accordance with our child protection policy, photographing or videoing is not allowed at Splash! Swim School.

WHAT CHANGING FACILITIES DO YOU HAVE?

  • Our venue has separate male & female changing rooms.
  • Children, once aged 8, must use the changing room correct for their gender regardless of adult accompaniment.

WHAT SHOULD MY CHILD WEAR?

A one piece costume, swimming hat and goggles. Bikinis, two piece costumes and baggy board shorts are not permitted.

CAN I WATCH THE LESSONS?

  • Some viewing is available, our venue does not allow parents on poolside.
  • Parents are required to remain on site for the duration of their child’s lesson.

WHAT IF MY CHILD IS UNWELL OR HAS A COLD?

It is not wise to bring your child swimming with anything more than a cold.

MY CHILD HAS BEEN ILL WITH SICKNESS AND/OR DIARRHOEA, WHEN CAN THEY RETURN TO SWIMMING?

Anyone who has had sickness/diarrhoea should not swim for at least 48 hours.

MY CHILD HAS BEEN ILL WITH CHICKEN POX, WHEN CAN THEY RETURN TO SWIMMING?

Any child that has had chicken pox should not return to lessons until two weeks after the last spot has scabbed over.

IF MY CHILD HAS BEEN ILL OR CANNOT ATTEND A LESSON, CAN THIS BE REPLACED?

Sorry we do not offer replacement lessons.

WHAT HAPPENS IN THE EVENT OF POOL CLOSURES?

In the event of a pool closure, we will always endeavour to contact you promptly by telephone call or text.

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